Storage IBM from Certified Storage IBM Experts

IBM Storage Maintenance

YKP Systems is recognized as a global top performer for independent support for IBM storage platforms. Our storage maintenance provides comprehensive break/fix support, software problem determination, and call-home monitoring. Optional break/fix software support and configuration advice are available.

IBM Supported

MANUFACTURER

FAMILY

PLATFORM

IBM

ESS Shark

2105-F20, 2105-750, 2105-800, AMS2100, AMS2300, AMS2500

IBM

DS3200

1726-21X,1726-22X, 1726-22T, 1726-21E, 1726-22E

IBM

DS3300

1726-32T, 1726-31X, 1726-32X

IBM

DS3400

1726-41X, 1726-42X, 1726-42T, 1726-41E, 1726-42E, 1726-41S, 1726-42S

IBM

DS3512

1746-A2D, 1746-A2S,1746-C2A

IBM

DS3524

1746-A4D, 1746-A4S, 1746-C4A, 1746-E4A

IBM

EXP3512

1746-A2E, 1746-E2A, 1746-A4E

IBM

DS4000

EXP700 1740-1RU, EXP700 1740-1RX, EXP710 1740-71J, EXP710 1740-710

IBM

DS4100

1724-100

IBM

DS4200

1814-7VA

IBM

DS4300

1722-6LU, 1722-60U

IBM

DS4400

1742-1RU

IBM

DS4500

1742-90U

IBM

DS4700

1814-70A, 1814-70S, 1814-72A, 1814-72S

IBM

DS4800

1742-1RU, 1815-80A, 1815-82A, 1815-82H, 1815-84A, 1815-84H, 1815-88A

IBM

DS5100

1818-51A

IBM

DS5300

1818-53A

IBM

EXP5000

1818-D1A

IBM

DS5020

1814-20A

IBM

EXP520

1814-52A

IBM

DS6800

1750-511, 1750-EX1, 1750-522, 1750-EX2

IBM

DS8100

2107 or 242x-931

IBM

DS8300

2107 or 242x-932

IBM

DS8700

2424-941, Expansion Unit 2424-94E

IBM

DS8800

2424-951, Expansion Unit 2424-95E

IBM

DS8700

2424-941, Expansion Unit 2424-94E

IBM

Tape Storage Platform

3480-A11, 3480-B11, 3480-A22, 3480-B22, 3490-B02, 3490-B04, 3490-B20, 3490-B40, 3490-C1A, 3490-C10, 3490-C11, 3490-C2A, 3490-C22, 3490-D32, 3490-D41, 3490-D42, 3490-E01, 3490-E11, 3490-FC0, 3490-F00, 3490-F01, 3490-F1A, 3490-F11, 3590-B1A, 3590-B11, 3590-E1A, 3590-H1A, 3590-H11, 3592-J1A, 3592-E05, 3592-E06/EU6, 3592-E07, 3580-LTO-1 & LTO-2 (All), 3588-LTO-3 (All), 3588-LTO-4 (All), 3588-LTO-5 (All), 3588-LTO-6 (All), 3570-All, 3422-A01

IBM

Tape Controller Platform

3490-A01, 3490-A02, 3490-A10, 3490-A20, 3590-A00, 3590-A50, 3590-A60, 3592-J70, 3592-C06, 3592-TSSC, 3592-TSMC, 3592-MC, 3576-L5B, 3576-E9U, 3577-L5U, 3575-L06, 3575-L12, 3575-L18, 3575-L24, 3575-L32

IBM

Tape Library Platform

3494, 3581, 3582, 3583, 3573, 3584, 3953-L05

IBM

VTS Platform

3494-B16, 3494-B18, 3494-10, 3494-20, 3957

IBM

Library Frame Platform

3952-F05, 3953-F05

IBM

XIV GEN2

2810-A14, 2812-A14

IBM

XIV GEN3

2810-A14, 2812-A14

IBM

XIV GEN3

2810-114, 2810-214, 2812-114, 2812-214

IBM

V7000

2076-112, 2076-212, 2076-124, 2076-224, 2076-312, 2076-324

IBM

V5000

2077-12C, 2077-12E, 2077-24C, 2077-24E, 2078-12C, 2078-12E, 2078-24C, 2078-24E

IBM

V3700

2072-L2C, 2072-LEU, 2072-S2C, 2072-SEU, 2072-T2C, 2072-TEU

IBM

SAN

2498-B24, N/A, 2109-S16, 3534-F08, 2109-F16, 2109-F32, 2005-B32, 2005-B64, 2005-B16, 2005-B5K, 2498-B40, 2498-F24, 2499-F482499-F96, 2498-R06, 2498-R42, 2109-M12, 2109-M14, 2109-M48, 2499-384, 2499-192, 2499-816, 2499-416, 2026-212, 2026-416, 2026-224, 2026-432, 2031-016, 2031-216, 2027-232, 2032-064, 2027-140, 2027-256

Contact us today to discuss the best option for you.

Business Benefits

YKP Systems “badged” employees delivery support for 95% of our supported install base. Our field engineers are familiar with data center requirements and trained for multi-vendor environments.
Ease of contract management and co-term agreements simplify asset and contracts to fit your fiscal requirements
The North America-based (Charlotte, NC) 24/7 call center expedites field service dispatch and minimize downtime. There are no lengthy scripts to go through to initiate your incident.
Contract and vendor consolidation with flexible contract terms. Mix and match service levels within a single location
We have a YKP Systems-owned, YKP Systems-operated call-home solution that spans multiple vendor platforms

Standard Features

Onsite labor
Onsite parts replacement
Remote and onsite troubleshooting
Defective media retention

Optional Features

Call-home monitoring
Dedicated spares onsite
Dedicated labor onsite
Hardware upgrades with installation services
Asset disposition

Enhanced Software Support Solutions

Curvature can provide optional enhanced support solutions for HP-UX, MPE/iX, OpenVMS, and Tru64 UNIX operating systems software.
Level 3 telephone support through strategic alliances with organizations specializing on these platforms, some of which own the source code.
Eliminate the need to go back to the manufacturer for a software support agreement and review your options beforehand.

800+ badged field engineers (less than 5% contracted labor)
Global central engineering team provides development, training, and Level 3 support
Wholly owned spare parts inventory (non-shared logistics) located around the globe in 100+ service centers
Continual hands-on technical training conducted in our labs on live gear
Comprehensive development methodology to define support capabilities for all roadmap products, prior to support commitment

YKP Systems is the world's largest global TPM provider. according to gartner, “using a TPM can have significant benefits, including hard dollar savings, the ability to escape OEM post warranty maintenance increases, the ability to extend the life of IT assets, and having additional flexibility in contract structure.”

ClearView℠

Identify support risks and make maintenance strategy recommendations with ClearView

singlePoint

Track service activity and make contract management simple.

Remote Enterprise Monitoring (REM)

Decrease IT involvement by using YKP Systems’s automated event management system to process hardware notifications and fixes.

“YKP Systems has always been there for me with what I need. I can always count on my account manager to provide me with good solutions for hardware I need, when I need it, at a price point that is hard to beat with a lifetime warranty to boot!"

—Network Operation Engineer, Healthcare Company

Are you an authorized support provider?

Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.

Can you provide firmware updates?

No. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, YKP Systems will recommend the best strategy for your environment.

Storage Maintenance At-A-Glance

Downlaod Here

IBM Storage Maintenance

Call Support at +91-9654136060

IBM Storage Maintenance

IBM Supported

MANUFACTURER

FAMILY

PLATFORM

Contact us today to discuss the best option for you.

Business Benefits

Standard Features

Optional Features

Enhanced Software Support Solutions

Why YKP Systems

Customer Resoures

ClearView℠

singlePoint

Remote Enterprise Monitoring (REM)

—Network Operation Engineer, Healthcare Company

Are you an authorized support provider?

Can you provide firmware updates?

Are your parts manufacturer-certified?

What does your four-hour onsite response include?

Do you support servers during the warranty period? And is there a price break?

What will I lose by leaving the manufacturer and signing with YKP Systems?

Do you stock parts locally?

Storage Maintenance At-A-Glance

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